Policies

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Company Policies

Dolphin Packers and Movers are committed to providing our clients with the highest quality moving and packing services. To maintain our standards, we have established the following policies. Types of information, Methods of Collection, Use of Information, Working Policy and Payment Policy We believe commitment to these policies is crucial for building and maintaining our standing as a reliable and trustworthy moving and packing service provider.

Types of information:

Dolphin Packers and Movers is a moving company that provides various relocation services, including household moving, office relocation, industrial moving, car transportation, and storage solutions. We provide local and long-distance moving services, and our team is trained to manage all types of items, from delicate electronics to bulky furniture. Dolphin Packers and Movers also provide packing and unpacking services and disassembling and reassembling furniture. We pride ourselves on our responsibility to customer satisfaction, and our goal is to make the moving process as stress-free as possible for our clients.

Methods of collection:

Dolphin Packers and Movers use a variety of collection methods. They can use trucks, vans, or other vehicles to collect and transport items. They may also use specialized equipment, such as cranes or forklifts, to handle heavy or bulky items. Additionally, they may use packing materials such as boxes and bubble wrap to ensure that items are adequately protected during transport. The specific strategies will depend on the type and quantity of items transported and the distance they need to travel.

Use of Information:

Dolphin Packers and Movers may use the information collected from their customers for various purposes. They may use it to provide their services, such as to arrange for the collection, transportation, and delivery of items. They may also use it to communicate with customers about their orders, including providing updates on delivery times and any issues that may arise. They may use the information to improve their services by analyzing customer preferences and feedback data. Dolphin Packers and Movers may also use the information for administrative purposes, such as processing payments, managing accounts, and maintaining records. They may use the information for marketing purposes, such as to inform customers about promotions and other offers.

Working Policy:

The working policy of Dolphin Packers and Movers is to provide reliable, efficient, and cost-effective packing and moving services to their customers. They strive to make the moving process as stress-free as possible for their customers by providing various services, including packing, loading, transportation, unloading, and unpacking. They also prioritize the safety of their customers' belongings, using high-quality packing materials and secure transportation methods.

Payment Policy:

Dolphin Packers and Movers have a transparent payment policy. The company charges based on the volume of goods, the distance to be covered, and the type of transportation required. Customers must pay a certain percentage of the total amount before the move. The remaining amount can be paid at the time of delivery. The company accepts payments via cash, cheque, or online transfer. In case of any damage during the move, the company compensates as per the terms and conditions mentioned in the agreement signed between the customer and the company.

Have an enquiry or need some help? Please contact us

If you have any questions or need assistance, please don’t hesitate to contact us. We are here to help and happy to answer any questions. You can contact us by phone, email, or through our website’s contact form. We strive to provide the best customer service possible and look forward to hearing from you.

Payment Policy

Dolphin Packers and Movers have a transparent payment policy. The company charges based on the volume of goods, the distance to be covered, and the type of transportation required. Customers must pay a certain percentage of the total amount before the move.